Specialty Certification

Certified Application Specialist - Level III (CAS-III) 

(Agency Account Administrator)

Candidates for the CAS-III designation must provide evidence of the following:

  1. Completion of a minimum of two (2) years of on-the-job service and training related to processing licensing applications
  2. Satisfactory completion of the CSBS Mortgage Licensing School, Agency Account Administrator Learning Plan (see list of required courses below)

Applicants must ensure that they meet all certification requirements and will then complete an attestation of successful job performance and mastery of job-related skills, providing a thorough written response for each competency category. Their supervisor will then review and affirm the attestation to ensure accuracy and completeness. The core competencies are an integral part of the certification, and a high degree of reliance is placed on the attestation for determining compliance with these skill areas. The supervisor reviewing the application form should be familiar with the applicant’s experience, performance, and skills/abilities and be confident that the applicant meets all the requirements outlined in the form.

TECHNICAL - Provides effective organization to the application review process by:

  • Effectively reviewing and organizing applications
  • Ensuring pre-licensure documents are received and requirements are completed or places requirements or deficiencies on the company or individual
  • Processing applications efficiently and in a timely manner

CONCEPTUAL - Provides effective and accurate evaluation of the application submitted by companies:

  • Effectively follows established licensing procedures to collect and analyze data and
  • Develops correct conclusions from collected data.

LEGAL/COMPLIANCE - Provides effective and accurate evaluation of policies, procedures, laws, rules, and regulations:

  • Effectively demonstrates knowledge of policies, procedures, laws, rules and regulations and
  • Effectively follows established procedures for presenting deficient application information and recommending corrective action to applicants

HUMAN RELATIONS - Provides effective oral and written communication by:

  • Effectively and clearly communicating with applicants to obtain information
  • Effectively and clearly communicating deficiencies to supervisory personnel and/or owners/directors/individuals
  • Effectively preparing written comments that are accurate, grammatically correct, logically arranged, and factually support any conclusions drawn
  • Effectively providing licensing information to the public

Learning Plan, Mortgage School Course Listing for Agency Account Administrator

  • History of Licensing
  • NMLS, Licensing, and the State Agency
  • NMLS Account Management and System Navigation for Account Administrators
  • NMLS Resource Center and Support
  • SAFE Act Requirements
  • MLO License Applications - Industry Perspective
  • Work List Management & Assignment
  • Record Access, Relationships, and Sponsorship
  • License Item Management
  • License Statuses
  • Reviewing MLO License Applications
  • Reviewing a Criminal Background Check
  • Reviewing a Credit Report
  • Reviewing Individual Amendments
  • Company License Applications - Industry Perspectives
  • Reviewing Company License Applications
  • Company Management Oversight Responsibilities
  • Audits
  • Dedicated Resources
  • Risk Management Programs
  • Compliance Management Systems
  • Business Continuity and Disaster Recovery
  • Branch License Applications - Industry Perspectives
  • Reviewing Branch License Applications
  • Reviewing Company/Branch Amendments
  • Advance Change Notice
  • State Regulatory Actions
  • Testing and Education Investigations
  • Adverse and Final License Statuses
  • License Surrender
  • Using NMLS Reports
  • NMLS Consumer Access
  • Agency Fee Invoicing
  • Agency Administration
  • Data Analytics
  • Agency Communications Library
  • Privacy, Agreements, and IT Security
     

Application Specialist Recertification:

Every three years, participants will be required to provide evidence of the successful completion of a minimum of 40 continuing education hours (CEH). If an examiner exceeds this requirement, up to 14 CEHs may be carried over into the new three-year term. Continuing education should be selected with the goal of maintaining, improving, or expanding the examiner’s knowledge, skills, and abilities. Participants are also required to review and remain in compliance with updates to certifications. Should a material change related to the certification occur, additional training may be required to maintain certification.